How Can We Improve Our Client Service?

1. I call RJ-Staffing because of their ____. (Please check all that apply)

Quality

Reputation

Rates

Service

Location

Expertise

2. How would you rate the quality of the employees you have received from RJ-Staffing?

Consistently Excellent

Generally Good

Requires Improvement

Poor

3. How would you rate the professionalism of our internal staff?

Consistently Friendly, Helpful, and Professional

Generally Good

Requires Improvement

Poor

4. The invoices I receive from RJ-Staffing are ____ timely and accurate.

Always

Usually

Sometimes

Never

5. RJ-Staffing is my ____ vendor.

Exclusive

Primary

Secondary

Shared

6. Would you refer other businesses to RJ-Staffing?

I would definitely refer other businesses.

I have already referred other businesses.

I might consider referring other businesses.

I would not refer other businesses.

7. I am interested in discussing the benefits of ____. (Please check all that apply)

Temporary Help

Temp-to-Permanent Help

Direct Hire

Payrolling

8. Would you like the president of RJ-Staffing to contact you in confidence concerning any comments or complaints you might have about our services?

Yes, please contact me.

No, thank you.